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Managing front office operations| (7th ed, 2005) / Kasavana, Michael L.

book: http://library.hud.ac.uk/catlink/bib/503647

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  1. International journal of management reviews : IJMR
  2. Journal of quality assurance in hospitality & tourism
  3. International journal of hospitality & tourism administration
  4. Cornell hospitality quarterly
  5. Successful meetings
  6. International journal of human resource management
  7. Journal of services research
  8. FoodService director
  9. Organizational dynamics
  10. Cornell hotel and restaurant administration quarterly
  11. International journal of hospitality management
  12. Hotel & motel management
  13. Cross cultural management
  14. Service industries journal
  15. Lodging hospitality
  16. Tourism and hospitality research
  17. Human resource management journal
  18. International journal of service industry management
  19. Caterer & hotelkeeper
  20. Travel weekly (London, England)
  21. Tourism management (1982)
  22. Managing service quality
  23. Brand strategy
  24. International journal of contemporary hospitality management
  25. Nation's restaurant news
  26. Travel trade gazette UK and Ireland
  27. Employee relations
  28. Journal of international business studies
  29. Journal of management studies
  30. Strategic direction (Bradford, England)
  31. British food journal (1966)
  32. Organization studies
  33. Long range planning
  34. International journal of operations & production management
 
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  2. Hospitality law : managing legal issues in the hospitality industry (3rd ed, 2009) / Barth, Stephen C.
  3. Hotel front office management (4th ed, 2007) / Bardi, James A.
  4. Human resource management (9th ed, 2003) / Dessler, Gary
  5. Food and beverage management (4th ed, 2008) / Davis, Bernard
  6. Handbook of hospitality marketing management (2008) / Oh, Haemoon
  7. Hospitality strategic management ; concepts and cases (2nd ed, 2010) / Enz, Cathy A.
  8. Human resources management for the hospitality industry (2nd ed, 2001) / Tanke, Mary L.
  9. Introduction to management in the hospitality industry (9th ed, 2009) / Barrows, Clayton W.
  10. Strategic management in the hospitality industry (3rd ed, 2008) / Olsen, Michael D.
  11. Introduction to the hospitality industry (7th ed, 2009) / Barrows, Clayton W.
  12. Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G.
  13. Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J.
  14. Hospitality management : an introduction (2001) / Baker, Kevin
  15. International hospitality management : concepts and cases (2007) / Clarke, Alan
  16. Marketing for hospitality and tourism (5th ed, 2010) / Kotler, Philip
  17. Introduction to the hospitality industry (6th ed, 2006) / Powers, Thomas F.
  18. Service operations management : improving service delivery (3rd ed, 2008) / Johnston, Robert
  19. Marketing for hospitality and tourism (4th ed, 2006) / Kotler, Philip
  20. Hospitality strategic management : concepts and cases (2005) / Harrison, Jeffrey S.
  21. Hospitality 2010 : the future of hospitality and travel (2006) / Cetron, Marvin J.
  22. Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J.
  23. Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom
  24. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob
  25. Hospitality and catering : a closer look (1996) / Jones, Ursula
  26. Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis
  27. An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob
  28. Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef
  29. Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C.
  30. Accommodation management : a systems approach (1993) / Jones, Christine
  31. Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter
  32. Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J.
  33. Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S.
  34. Hospitality facilities management and design (1992) / Stipanuk, David M.
  35. Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne
  36. Hospitality marketing (1996) / Wearne, Neil
  37. Food and beverage management. (3rd ed, 1998) / Davis, Bernard
  38. Principles of hotel front office operations : a study guide (1994) / Baker, Sue
  39. Hotels and resorts : planning, design, and refurbishment (1995) / Lawson, Fred
  40. Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J.
  41. Competitive advantage : creating and sustaining superior performance (2004) / Porter, Michael E.
  42. Organizational behaviour for hospitality management (1994) / Wood, Roy C.
  43. Understanding the hospitality consumer (2002) / Williams, Alistair
  44. Behavioural studies in hospitality management (1995) / Carmouche, Rita
  45. Human resource management for hospitality services (1997) / Goldsmith, Alistair
  46. International human resource management (2003) / Harris, Hilary
  47. Contemporary human resource management : text and cases (2nd ed, 2006) / Redman, Tom
  48. Globalization strategy in the hotel industry (1995) / Go, Frank M.
  49. Organisational culture (2nd ed, 1998) / Brown, Andrew D.
  50. Organizational behaviour : an introductory text (6th ed, 2007) / Huczynski, Andrzej
  51. Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert
  52. Organizational behavior (9th ed, 2005) / Schermerhorn, John R.
  53. The strategy process : concepts, contexts, cases. (4th ed, 2003) / Mintzberg, Henry
  54. Understanding management (4th ed, 2004) / Daft, Richard L.
  55. Operations management (2nd ed, 2005) / Hill, Terry
  56. Accounting for non-accounting students (6th ed, 2004) / Dyson, J. R.
  57. Introducing human resource management (4th ed, 2005) / Foot, Margaret
  58. Management : theory and practice. (5th ed, 1996) / Cole, G. A.
  59. Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A.
  60. Management theory and practice (6th ed, 2004) / Cole, G. A.
  61. Operations management (5th ed, 2007) / Slack, Nigel

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