Organizational behavior| (7th ed, 1995) / Luthans, Fred

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JOURNALS		BOOKS
		Managing for the future : organizational behavior & processes (2nd ed, 1998) / Ancona, Deborah G. Management. (6th ed, 1995) / Kreitner, Robert Advancing quality : total quality management in the National Health Service (1995) / Joss, Richard Introduction to the hospitality industry (3rd ed, 1995) / Powers, Thomas F. Organizations : behavior, structure, processes (9th ed, 1997) / Gibson, James L. Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. International hospitality management (1992) / Teare, Richard International hospitality management (1996) / Teare, Richard The management of hotel operations (1989) / Jones, Peter Organizational behavior : core concepts (4th ed, 2000) / Vecchio, Robert P. International hospitality management (1992) / Teare, Richard Consumer behaviour in the food industry : a European perspective (1995) / Bareham, J. R. Managing organizations (2nd ed, 1999) / Wilson, David C. Organizations : behavior, structure, processes (10th ed, 2000) / Gibson, James L. Human resource management in the hospitality industry (1996) / Go, Frank M. Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Corporate strategy for hospitality (1996) / Knowles, Tim The international hospitality business (1996) / Kotas, Richard The franchise paradox : new directions, different strategies. (1997) / Price, Stuart Accommodation management : a systems approach (1993) / Jones, Christine Marketing communications (1983) / Coulson-Thomas, Colin Food and beverage management. (3rd ed, 1998) / Davis, Bernard Organizational behaviour for hospitality management (1994) / Wood, Roy C. Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Strategy in action (1995) / Thompson, John L. Shaping strategic change : making change in large organizations : the case of the National Health Service (1992) / Pettigrew, Andrew M. Tourism destinations (1997) / Davidson, Rob Service quality in hospitality organizations (1996) / Olsen, Michael D. Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Mastering enterprise (1997) / Birley, Sue Costing : an introduction (4th ed, 1998) / Drury, Colin Managing today!. (2nd ed, 1999) / Robbins, Stephen P. Operations and the management of change. (1997) / Gilgeous, Victor Service quality : new directions in theory and practice (1994) / Rust, Roland T. International business strategy (1995) / Ellis, John The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Managing for the future : the 1990's and beyond (1992) / Drucker, Peter F. Hospitality marketing (1996) / Wearne, Neil Practical soft systems analysis. (1990) / Patching, David Diversity in action : managing the mosaic (2nd ed, 1998) / Kandola, R. S. Behavior in organizations : understanding and managing the human side of work (6th ed, 1997) / Greenberg, Jerald The international marketing of travel and tourism : a strategic approach (1999) / Vellas, François Globalization strategy in the hotel industry (1995) / Go, Frank M. Leisure for leisure : critical essays (1989) / Rojek, Chris Human resource management for hospitality services (1997) / Goldsmith, Alistair Marketing planning & strategy (6th ed, 2000) / Jain, Subhash C. The Management of foodservice operations (1994) / Jones, Peter The challenge of strategic management (1992) / Faulkner, David Introduction to hospitality operations (1996) / Jones, Peter Motivation and work behavior (5th ed, 1991) / Porter, Lyman W. Quality: sustaining customer service (1993) / Taylor, Lynda King International management : a reader (1995) / Ghauri, Pervez N. Behavioural studies in hospitality management (1995) / Carmouche, Rita Human resource management : a strategic approach to employment (1995) / Hendry, Christopher Employment resourcing (1998) / Corbridge, Marjorie An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob International hotels : development and management (1994) / Gee, Chuck Y. Motivation management (1999) / Ritchie, Sheila Core management for HR students and practitioners (1999) / Winfield, Peter Managing people. (2nd ed, 1997) / Thomson, Rosemary Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A. An introduction to business law (1995) / Walker, Bridget Know your customer : new approaches to understanding customer value and satisfaction (1996) / Woodruff, Robert B. Cross-cultural management (1995) / Jackson, Terence Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Hospitality facilities management and design (1992) / Stipanuk, David M. Applied marketing research (1992) / Moutinho, Luiz Consumer behavior (1996) / Wells, William Workplaces of the future (1998) / Thompson, Paul Organizational behaviour : concepts, controversies, applications. (8th ed, 1998) / Robbins, Stephen P. Marketing research in a marketing environment (3rd ed, 1994) / Dillon, William R. Marketing communications : from fundamentals to strategies (1987) / Rothschild, Michael L. The essence of organizational behaviour (1992) / Tyson, Shaun Entrepreneurs : talent, temperament, technique (2nd ed, 2004) / Bolton, Bill Changing culture : new organizational approaches (2nd ed, 1993) / Williams, Allan P. O. Management challenges for the 21st century. (1999) / Drucker, Peter F. Operations management : producing goods & services (1996) / Waters, Donald Core concepts of organizational behavior (2004) / Schermerhorn, John R. Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Marketing on the Internet (rev ed, 1997) / Ellsworth, Jill H. The strategy process : concepts, contexts, cases (3rd ed, 1996) / Mintzberg, Henry Environmental strategy and sustainable development : the corporate challenge for the twenty-first century (1995) / Welford, Richard The customer service planner. (1992) / Christopher, Martin Sociology of leisure : a reader (1995) / Critcher, Chas Modern business administration (6th ed, 1994) / Appleby, Robert C. Corporate strategy and business planning (1996) / Bennett, Roger Strategic management theory : an integrated approach (4th ed, 1998) / Hill, Charles W. L. Advertising management (5th ed, 1996) / Batra, Rajeev Strategic management and organisational dynamics : the challenge of complexity (3rd ed, 2000) / Stacey, Ralph D. Management (6th ed, 1999) / Robbins, Stephen P. Operations management : concepts, methods, and strategies (2nd ed, 1991) / Vonderembse, Mark A. Organizational behavior (9th ed, 2005) / Schermerhorn, John R. Management. (6th ed, 1995) / Stoner, James A. F. Introduction to Stock Exchange investment (2nd ed, 1993) / Rutterford, Janette Innovation and change in organizations (1995) / King, Nigel Strategic business marketing (3rd ed, 1995) / Chisnall, Peter M. Performance management : the new realities (1998) / Armstrong, Michael Global shift : transforming the world economy. (3rd ed, 1998) / Dicken, Peter Competitive strategy : techniques for analyzing industries and competitors (1980) / Porter, Michael E. Management accounting : principles & practice. (1998) / Upchurch, Alan