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Service operations management : strategy, design, and delivery| (1997) / Hope, Christine

book: http://library.hud.ac.uk/catlink/bib/377618

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  1. Services management : an integrated approach (2nd ed, 2003) / Looy, Bart van
  2. Service operations management : improving service delivery (3rd ed, 2008) / Johnston, Robert
  3. A manager's guide to self-development (5th ed, 2007) / Pedler, Mike
  4. Accounting and finance for non-specialists (6th ed, 2008) / Atrill, Peter
  5. Personal development and management skills (2007) / Routledge, Chris
  6. Operations management (6th ed, 2010) / Slack, Nigel
  7. Personal effectiveness (2003) / Murdock, Alexander
  8. Organizational behaviour / David A. Buchanan, Andrzej A. Huczynski. (7th ed, 2010) / Buchanan, David A.
  9. Managing financial resources (3rd ed, 2003) / Broadbent, Michael
  10. Accounting for managers (4th ed, 2008) / Abraham, Anne
  11. The management of service operations / J. Nevan Wright and Peter Race. (2nd ed, 2004) / Wright, J. Nevan
  12. Finance and accounting for business (2nd ed, 2008) / Ryan, Bob
  13. Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert
  14. Managing yourself (1999) / Pedler, Mike
  15. Management & organisational behaviour (9th ed, 2010) / Mullins, Laurie J.
  16. Strategic management : awareness & change. (6th ed, 2010) / Thompson, John L.
  17. Operations management (1996) / Naylor, John
  18. Financial accounting for non-specialists (2nd ed, 1999) / Atrill, Peter
  19. Essentials of organisational behaviour (3rd ed, 2011) / Mullins, Laurie J.
  20. Core concepts of organizational behavior (2004) / Schermerhorn, John R.
  21. Exploring strategy. Text & cases (9th ed, 2011) / Johnson, Gerry
  22. Contemporary strategy analysis (5th ed, 2005) / Grant, Robert M.
  23. Accounting and finance for non-specialists (3rd ed, 2001) / Atrill, Peter
  24. Organizational culture and leadership (3rd ed, 2004) / Schein, Edgar H.
  25. Management and organisational behaviour (8th ed, 2007) / Mullins, Laurie J.
  26. Leadership : theory and practice (4th ed, 2007) / Northouse, Peter Guy
  27. Organisational behaviour and analysis : an integrated approach (4th ed, 2008) / Rollinson, Derek
  28. Operations management (4th ed, 2004) / Slack, Nigel
  29. Operations and process management : principles and practice for strategic impact (2006) / Slack, Nigel
  30. Managing change in organizations (4th ed, 2003) / Carnall, C. A.
  31. Essentials of marketing (2nd ed, 2007) / Brassington, Frances
  32. Managing change : a strategic approach to organisational dynamics (4th ed, 2004) / Burnes, Bernard
  33. People management and development : human resource management at work (2nd ed, 2002) / Marchington, Mick
  34. Operations management (4th edition, 2003) / Russell, Roberta S
  35. Competitive advantage : creating and sustaining superior performance (1985) / Porter, Michael E.
  36. Sociology, work and industry (4th ed, 2003) / Watson, Tony J.
  37. Operations management (5th ed, 2007) / Slack, Nigel
  38. Strategic management : awareness and change (5th ed, 2005) / Thompson, John L.
  39. Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E.
  40. Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A.
  41. Principles of marketing. (4th ed, 2006) / Brassington, Frances

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