Management skills : a resource-based approach for the hospitality and tourism industries| (1994) / Messenger, Sally J.

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JOURNALS		BOOKS
		Managing quality dynamics (1991) / Teboul, James International tourism : an economic perspective (1995) / Vellas, François Profitable food and beverage management (1994) / Kotas, Richard Marketing in hospitality and tourism : a consumer focus (1994) / Teare, Richard Quality management in hospitality : best practice in action (1996) / Lockwood, Andrew Marketing management : a resource-based approach for the hospitality and tourism industries (1994) / Teare, Richard Strategic management : a resource-based approach for the hospitality and tourism industries (1993) / Teare, Richard Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Human resource management in the hospitality industry (1996) / Go, Frank M. Hospitality, Tourism and Leisure Management : Issues in Strategy and Culture. / Foley, M. Organizational behaviour for hospitality management (1994) / Wood, Roy C. Transport and tourism (1999) / Page, Stephen Managing projects in hospitality organizations (1992) / Teare, Richard Kitchen planning and management (1991) / Fuller, John Strategic hospitality management : theory and practice for the 1990s (1991) / Boer, Andrew The Management of foodservice operations (1994) / Jones, Peter Service quality in hospitality organizations (1996) / Olsen, Michael D. The management of hotel operations (1989) / Jones, Peter The management of international tourism (2nd ed, 1995) / Witt, Stephen F. Principles of hotel front office operations : a study guide (1994) / Baker, Sue Consumer behaviour in the food industry : a European perspective (1995) / Bareham, J. R. Managing people : a guide for managers in the hotel and catering industry (2nd ed, 2000) / Riley, Michael Hospitality retail management : a unit manager's guide (2000) / Lashley, Conrad Understanding tourism. (1997) / Medlik, S. Modern restaurant service : a manual for students and practitioners (1990) / Fuller, John Hospitality facilities management and design (1992) / Stipanuk, David M. Yield management : strategies for the service industries (1997) / Ingold, Anthony Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Economics for hospitality management (1997) / Cullen, Peter Organizations : theory and design (1991) / Bedeian, Arthur G. ISO 9000 (2nd ed, 1993) / Rothery, Brian Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. Behavioural studies in hospitality management (1995) / Carmouche, Rita Globalization strategy in the hotel industry (1995) / Go, Frank M. Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael International hotels : development and management (1994) / Gee, Chuck Y. The international hospitality business (1996) / Kotas, Richard Food preparation and cooking / Levels 1 & 2, 1995 standards edition. (1995) / Hayter, Roy Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Food and beverage management. (3rd ed, 1998) / Davis, Bernard Human resource management for hospitality services (1997) / Goldsmith, Alistair Tourism in the twenty-first century : reflections on experience (2001) / Faulkner, H. W. Economics of leisure and tourism. (2nd ed, 1999) / Tribe, John The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Hospitality marketing (1996) / Wearne, Neil The international marketing of travel and tourism : a strategic approach (1999) / Vellas, François Leisure for leisure : critical essays (1989) / Rojek, Chris The business of hotels (4th ed, 2000) / Medlik, S. Strategies of growth : maturity, recovery and internationalization (1992) / McKiernan, Peter Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Understanding the hospitality consumer (2002) / Williams, Alistair Creative problem solving for managers (1999) / Proctor, Tony Tourism : principles and practice (3rd ed, 2005) / Cooper, Chris Sociology of leisure : a reader (1995) / Critcher, Chas Consumer behaviour in tourism (1999) / Swarbrooke, John Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Organisational culture (2nd ed, 1998) / Brown, Andrew D. Consumer behavior and marketing action (6th ed, 1998) / Assael, Henry Tourism : principles and practice (2nd ed, 1998) / Cooper, Christopher P. Management : theory and practice. (5th ed, 1996) / Cole, G. A. Consumer behavior (8th ed, 1995) / Engel, James F.