Employment relations in the hospitality and tourism industries| (2004) / Lucas, Rosemary

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JOURNALS		BOOKS
International journal of hospitality management		Service quality management in hospitality, tourism, and leisure (2001) / Kandampully, Jay Strategic management in the hospitality industry (2nd ed, 1998) / Olsen, Michael D. Hospitality operations : a systems approach (2003) / Jones, Peter Human resource management in the hospitality industry (5th ed, 1992) / Boella, M. J. Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. International HRM : managing diversity in the workplace (2001) / Albrecht, Maryann H. Human resource management : international perspectives in hospitality and tourism (2004) / D'Annunzio-Green, Norma Developing hospitality properties and facilities (2000) / Ransley, Josef Organizational culture and identity : unity and division at work. (2000) / Parker, Martin Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. International hospitality management : concepts and cases (2007) / Clarke, Alan Organization behaviour for leisure services (2003) / Lashley, Conrad Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. Restaurant planning, design, and construction : a survival manual for owners, operators, and developers (1997) / Katz, Jeff B. Principles of hotel front office operations : a study guide (1994) / Baker, Sue International human resource management : globalization, national systems and multinational companies (2006) / Edwards, Tony Corporate entrepreneurship : building an entrepreneurial organisation (2005) / Burns, Paul Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Yield management : strategies for the service industries (1997) / Ingold, Anthony Understanding the hospitality consumer (2002) / Williams, Alistair The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. International HRM : contemporary issues in Europe (1999) / Brewster, Chris Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Tourism : principles and practice (3rd ed, 2005) / Cooper, Chris Hotels and resorts : planning, design, and refurbishment (1995) / Lawson, Fred Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter The business of hotels (4th ed, 2000) / Medlik, S. Human resource management for hospitality services (1997) / Goldsmith, Alistair The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Hospitality marketing (1996) / Wearne, Neil The business of tourism (6th ed, 2002) / Holloway, J. Christopher Food and beverage management. (3rd ed, 1998) / Davis, Bernard Behavioural studies in hospitality management (1995) / Carmouche, Rita Essentials of business research methods (2003) / Hair, Joseph F. International hotels : development and management (1994) / Gee, Chuck Y. The Management of foodservice operations (1994) / Jones, Peter International human resource management (2003) / Harris, Hilary Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael Introduction to hospitality operations (1996) / Jones, Peter Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Globalization strategy in the hotel industry (1995) / Go, Frank M. Consumer behaviour in tourism (1999) / Swarbrooke, John Organizational culture and leadership (3rd ed, 2004) / Schein, Edgar H. Organizational behaviour for hospitality management (1994) / Wood, Roy C. Hospitality facilities management and design (1992) / Stipanuk, David M. Marketing in travel and tourism (3rd ed, 2001) / Middleton, Victor T. C. Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert Culture's consequences : comparing values, behaviors, institutions, and organizations across nations (2nd ed, 2001) / Hofstede, Geert Understanding management (4th ed, 2004) / Daft, Richard L. Tourism : principles and practice (2nd ed, 1998) / Cooper, Christopher P. International business (2nd ed, 1999) / Bennett, Roger Contemporary strategy analysis (5th ed, 2005) / Grant, Robert M. Organisational culture (2nd ed, 1998) / Brown, Andrew D. Human resource management : a contemporary approach (4th ed, 2004) / Beardwell, Ian Operations management (2nd ed, 2005) / Hill, Terry Management theory and practice (6th ed, 2004) / Cole, G. A. Researching and writing dissertations in business and management (2010) / Riley, Michael Management (8th ed, 2005) / Schermerhorn, John R. Management and organisational behaviour (8th ed, 2007) / Mullins, Laurie J. Corporate strategy (3rd ed, 2003) / Lynch, Richard L. Management : theory and practice. (5th ed, 1996) / Cole, G. A. Strategic management : an analytical introduction (3rd ed, 1996) / Luffman, George A. Competitive advantage : creating and sustaining superior performance (1985) / Porter, Michael E. Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A.