Hotel front office management| (3rd ed, 2003) / Bardi, James A.

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Cross cultural management International journal of human resource management Strategic change Cornell hotel and restaurant administration quarterly International journal of hospitality management		Hospitality law : managing legal issues in the hospitality industry (3rd ed, 2009) / Barth, Stephen C. Services management : the new paradigm in hospitality (2007) / Kandampully, Jay Marketing for hospitality and tourism (3rd ed, 2003) / Kotler, Philip Strategic management in the hospitality industry (2nd ed, 1998) / Olsen, Michael D. Hospitality operations : a systems approach (2003) / Jones, Peter Principles of hospitality law (2nd ed) / Boella, M. J. Concepts of foodservice operations and management. (2nd ed, 1991) / Khan, Mahmood A. Entrepreneurship in the hospitality, tourism and leisure industries (1999) / Morrison, Alison J. Principles of hotel front office operations : a study guide (1994) / Baker, Sue Food and beverage management : a selection of readings (1994) / Davis, Bernard Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Accounting for hospitality, tourism and leisure (2nd ed, 1998) / Owen, Gareth Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. Kitchen planning and management (1991) / Fuller, John Introduction to hospitality operations : an indisposable guide to the industry (2nd ed, 2002) / Jones, Peter Economics for hospitality management (1997) / Cullen, Peter International hospitality management : concepts and cases (2007) / Clarke, Alan Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Introduction to the hospitality industry (6th ed, 2006) / Powers, Thomas F. Human resource management : international perspectives in hospitality and tourism (2004) / D'Annunzio-Green, Norma Hospitality marketing : an introduction (2004) / Bowie, David The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Hospitality and catering : a closer look (1996) / Jones, Ursula Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. Food and beverage management. (3rd ed, 1998) / Davis, Bernard Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Marketing for hospitality and tourism (4th ed, 2006) / Kotler, Philip Hospitality strategic management : concepts and cases (2005) / Harrison, Jeffrey S. Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Accommodation management : a systems approach (1993) / Jones, Christine Yield management : strategies for the service industries (1997) / Ingold, Anthony Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Human resource management in the hospitality and tourism industry. (2nd ed, 1996) / Riley, Michael Hospitality facilities management and design (1992) / Stipanuk, David M. Managing people : a guide for managers in the hotel and catering industry (2nd ed, 2000) / Riley, Michael Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis Behavioural studies in hospitality management (1995) / Carmouche, Rita Human resource management for tourism, hospitality and leisure : an international perspective (2006) / Baum, Tom The business of hotels (4th ed, 2000) / Medlik, S. Human resource management in the hospitality industry (1996) / Go, Frank M. Organizational behaviour for hospitality management (1994) / Wood, Roy C. Hospitality retail management : a unit manager's guide (2000) / Lashley, Conrad Hotels and resorts : planning, design, and refurbishment (1995) / Lawson, Fred Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Human resource management for hospitality services (1997) / Goldsmith, Alistair The Management of foodservice operations (1994) / Jones, Peter An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Understanding management (4th ed, 2004) / Daft, Richard L. Hospitality marketing (1996) / Wearne, Neil Understanding leisure (2nd ed, 1995) / Haywood, Les The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Organizational culture and leadership (3rd ed, 2004) / Schein, Edgar H. Globalization strategy in the hotel industry (1995) / Go, Frank M. International hotels : development and management (1994) / Gee, Chuck Y. International human resource management (2003) / Harris, Hilary Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert Organisational culture (2nd ed, 1998) / Brown, Andrew D. Tourism : principles and practice (3rd ed, 2005) / Cooper, Chris Strategic management theory : an integrated approach (4th ed, 1998) / Hill, Charles W. L. Foundations of economics (2nd ed, 2003) / Begg, David K. H. Operations management (2nd ed, 2005) / Hill, Terry Management theory and practice (6th ed, 2004) / Cole, G. A. Delivering quality service : balancing customer perceptions and expectations (1990) / Zeithaml, Valarie A. Competitive advantage : creating and sustaining superior performance (1985) / Porter, Michael E. Operations management (5th ed, 2007) / Slack, Nigel Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A. Competitive strategy : techniques for analyzing industries and competitors : with a new introduction (1998) / Porter, Michael E.