Food and beverage cost control| (2nd ed, 2002) / Miller, Jack E.

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		Supervision in the hospitality industry : applied human resources. (5th ed, 2007) / Miller, Jack E. Principles of hotel front office operations (2nd ed, 2000) / Baker, Sue Yield management : strategies for the service industries (1997) / Ingold, Anthony In search of hospitality : theoretical perspectives and debates (2000) / Lashley, Conrad Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef The business of hotels (4th ed, 2000) / Medlik, S. Understanding the hospitality consumer (2002) / Williams, Alistair Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter Food and beverage management. (3rd ed, 1998) / Davis, Bernard Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Human resource management for the hospitality and tourism industries (2007) / Nickson, Dennis Culture's consequences : comparing values, behaviors, institutions, and organizations across nations (2nd ed, 2001) / Hofstede, Geert Behavioural studies in hospitality management (1995) / Carmouche, Rita Organizational behaviour for hospitality management (1994) / Wood, Roy C. Consumer behaviour in tourism (1999) / Swarbrooke, John Service operations management : improving service delivery (2nd ed, 2005) / Johnston, Robert International hotels : development and management (1994) / Gee, Chuck Y. Understanding management (4th ed, 2004) / Daft, Richard L. Management theory and practice (6th ed, 2004) / Cole, G. A. Organizational behaviour : an introductory text (5th ed, 2004) / Buchanan, David A.