Customer relationship marketing : get to know your customers and win their loyalty| (2nd ed, 2000) / Stone, Merlin

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Journal of database marketing & customer strategy management Journal of strategic marketing Journal of marketing communications International journal of research in marketing Journal of direct, data and digital marketing practice Journal of interactive marketing Customer relationship management (Malibu, Calif.) Journal of targeting, measurement and analysis for marketing World economy Precision marketing Journal of retailing Business strategy series International journal of market research Journal of the Academy of Marketing Science Total quality management Marketing management (Chicago, Ill.) Journal of marketing management Journal of service research : JSR B to B International journal of advertising Journal of consumer research Quality & quantity Marketing magazine (Toronto) Air conditioning, heating & refrigeration news Journal of product innovation management Journal of product & brand management NZBusiness Technovation Total quality management & business excellence Journal of consumer marketing Journal of retailing and consumer services Journal of marketing research Journal of marketing Journal of business research Journal of consumer behaviour Management accounting (London) Journal of brand management Computers in human behavior Journal of advertising Applied economics Journal of services marketing Qualitative market research Computerworld Journal of hospitality & tourism research (Washington, D.C.) 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Marketing (London) International journal of retail & distribution management Canadian business (1977) European journal of marketing European management journal Strategy & leadership Industrial management + data systems Journal of fashion marketing and management Brand strategy International journal of manpower Human resource management journal Chain store age (1995) Managerial auditing journal Drug store news Daily mail (London, England) Advertising age New media age Long range planning Bloomberg businessweek Strategic management journal Nation's restaurant news Fortune Organization studies International journal of physical distribution & logistics management Journal of international business studies Wall Street journal. 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