Hospitality retail management : a unit manager's guide| (2000) / Lashley, Conrad

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JOURNALS		BOOKS
International journal of hospitality management International journal of contemporary hospitality management Cornell hotel and restaurant administration quarterly		Business development in licensed retailing : a unit manager's guide (2003) / Lashley, Conrad Dictionary of travel, tourism and hospitality (2nd ed, 1996) / Medlik, S. Interpersonal skills for hospitality management. (1996) / Clark, M. Franchising hospitality services (2000) / Lashley, Conrad Franchising and other business relationships in hotel and catering services (1984) / Housden, Janet Marketing hospitality (3rd ed, 2002) / Hsu, Cathy H. C. Principles and practices of management in the hospitality industry. (2nd ed, 1989) / Keiser, James Introduction to management in the hospitality industry (7th ed, 2003) / Powers, Thomas F. In search of hospitality : theoretical perspectives and debates (2000) / Lashley, Conrad Quality management in hospitality : best practice in action (1996) / Lockwood, Andrew Organization behaviour for leisure services (2003) / Lashley, Conrad Strategic management in the hospitality industry (2nd ed, 1998) / Olsen, Michael D. Service quality in hospitality organizations (1996) / Olsen, Michael D. Tourism economics (1995) / Lundberg, Donald E. Hospitality management : an introduction (2nd ed, 1998) / Knowles, Tim Tourism and leisure research methods : data collection, analysis, and interpretation (2000) / Finn, Mick Public house and beverage management : key principles and issues (2000) / Flynn, Michael Successful pubs and inns (2nd ed, 1998) / Sargent, Michael Developing hospitality properties and facilities (2000) / Ransley, Josef The management of hotel operations (1989) / Jones, Peter An introduction to the UK hospitality industry : a comparative approach (2000) / Brotherton, Bob Managing employee relations in the hotel and catering industry (1995) / Lucas, Rosemary Food and beverage management. (3rd ed, 1998) / Davis, Bernard Human resource management for hospitality services (1997) / Goldsmith, Alistair Introduction to the hospitality industry (6th ed, 2006) / Powers, Thomas F. Introduction to hospitality operations : an indisposable guide to the industry (2nd ed, 2002) / Jones, Peter An introduction to leisure studies (2003) / Bull, Chris Strategic management and business policy (6th ed, 1997) / Wheelen, Thomas L. Research methods in service industry management (1998) / Johns, Nick Corporate strategy for hospitality (1996) / Knowles, Tim Management skills : a resource-based approach for the hospitality and tourism industries (1994) / Messenger, Sally J. Understanding the hospitality consumer (2002) / Williams, Alistair Hotel management and operations (1990) / Rutherford, Denney G. International hospitality management (1996) / Teare, Richard Managing people in the hospitality industry (3rd ed, 1998) / Mullins, Laurie J. Restaurant planning, design, and construction : a survival manual for owners, operators, and developers (1997) / Katz, Jeff B. Accommodation management : perspectives for the international hotel industry. (1999) / Verginis, Constantinos S. Accommodation management : a systems approach (1993) / Jones, Christine Human resource management in the hospitality industry (1996) / Go, Frank M. Marketing management : a resource-based approach for the hospitality and tourism industries (1994) / Teare, Richard Hospitality management : an introduction (2001) / Baker, Kevin Hotel front office management (3rd ed, 2003) / Bardi, James A. Hospitality management strategies (2005) / Nykiel, Ronald A. The leisure industries (2004) / Roberts, Kenneth The business of hotels (4th ed, 2000) / Medlik, S. Organizational behaviour in hotels and restaurants : an international perspective (1999) / Guerrier, Yvonne Strategic planning and performance management : develop and measure winning strategy (2005) / Kenny, Graham Organizational behavior (2001) / Daft, Richard L. The franchise paradox : new directions, different strategies. (1997) / Price, Stuart Human resource management in the hotel industry : strategy, innovation, and performance (2002) / Hoque, Kim How to open and run a successful restaurant (2nd ed, 1995) / Egerton-Thomas, Christopher The international hospitality industry : structure, characteristics and issues (2003) / Brotherton, Bob Introduction to the hospitality industry (7th ed, 2009) / Barrows, Clayton W. Principles of hotel front office operations (2nd ed, 2000) / Baker, Sue The fundamentals of hospitality marketing (2000) / Mawson, Steve Hospitality facilities management and design (1992) / Stipanuk, David M. Hospitality, Tourism and Leisure Management : Issues in Strategy and Culture. / Foley, M. Hospitality 2010 : the future of hospitality and travel (2006) / Cetron, Marvin J. International hospitality management (1992) / Teare, Richard Behavioural studies in hospitality management (1995) / Carmouche, Rita Introduction to the hospitality industry (3rd ed, 1995) / Powers, Thomas F. Hospitality marketing (1996) / Wearne, Neil The international hospitality industry : organizational and operational issues (1995) / Jones, Peter Front office : procedures, social skills, yield and management (2nd ed, 1999) / Abbott, Peter The Management of foodservice operations (1994) / Jones, Peter Strategic hospitality management : theory and practice for the 1990s (1991) / Boer, Andrew Human resource management : a guide to personnel practice in the hotel and catering industry. (1991) / Riley, Michael Hospitality marketing : an introduction (2004) / Bowie, David HRM in tourism and hospitality : international perspectives on small to medium-sized business enterprises (1999) / Lee-Ross, Darren Accounting for hospitality, tourism and leisure (2nd ed, 1998) / Owen, Gareth Managing projects in hospitality organizations (1992) / Teare, Richard Human resource management in the hospitality industry (7th ed, 2000) / Boella, M. J. Introduction to hospitality operations (1996) / Jones, Peter Organizational behaviour for hospitality management (1994) / Wood, Roy C. Tourism and hospitality in the 21st century (2001) / Lockwood, Andrew Entrepreneurship in the hospitality, tourism and leisure industries (1999) / Morrison, Alison J. The international hospitality business (1996) / Kotas, Richard Hospitality management and organisational behaviour (4th ed, 2001) / Mullins, Laurie J. Principles of hospitality law (2nd ed) / Boella, M. J. Marketing for hospitality and tourism (4th ed, 2006) / Kotler, Philip Introduction to management in the hospitality industry (8th ed, 2006) / Powers, Thomas F. Economics for hospitality management (1997) / Cullen, Peter International hospitality management (1992) / Teare, Richard International hotels : development and management (1994) / Gee, Chuck Y. Hospitality strategic management : concepts and cases (2005) / Harrison, Jeffrey S. Managing human resources in the European tourism and hospitality industriy : a strategic approach (1995) / Baum, Tom Human resource management in the hospitality industry : an introductory guide (8th ed, 2005) / Boella, M. J. Profit planning. (2nd ed, 1999) / Harris, Peter J. Hospitality and catering : a closer look (1996) / Jones, Ursula Organizations : theory and design (1991) / Bedeian, Arthur G. Tourism and sustainability : development and new tourism in the Third World (2nd ed, 2003) / Mowforth, Martin Hotel management and operations. (4th ed, 2007) / Rutherford, Denney G. Developing hospitality properties and facilities (2nd ed, 2004) / Ransley, Josef Globalization strategy in the hotel industry (1995) / Go, Frank M. Working in hotels and catering. (2nd ed, 1997) / Wood, Roy C. Hospitality management : a human resources approach (1992) / Mullins, Laurie J. Decentring leisure : rethinking leisure theory (1995) / Rojek, Chris International hospitality management : concepts and cases (2007) / Clarke, Alan Strategic management : theory and practice (2nd ed, 2000) / Cole, G. A. Understanding leisure (1989) / Haywood, Les